Navigating the world of replacement key fobs can be tricky, especially when you’re aiming to maintain the authentic feel of your 2017 Honda Accord. Like many car owners, I recently found myself in need of a spare key fob and turned to online retailers, specifically replacemyremote, hoping for a seamless solution. My experience, however, took a slightly unexpected turn involving a blue “H” logo and a rollercoaster of customer service interactions.
Upon receiving my order from replacemyremote, advertised as a replacement 5-button key fob for my 2017 Honda Accord Touring, I immediately noticed something was off. The typically chrome or black “H” logo on the back was strikingly blue. This detail was nowhere to be found in the product description, and it felt out of place on what should have been an OEM-style key. Fueled by confusion, I contacted their customer support to inquire about this blue anomaly. The representative’s explanation that “all higher trim (Touring) keys come” with a blue logo was baffling and contradictory to my understanding and the appearance of my original key. This initial interaction left me feeling unheard and frankly, like I was being misled. It’s frustrating when a simple question about product accuracy turns into a twenty-minute, one-sided conversation that goes nowhere.
My gut feeling and a quick check with local Honda dealerships confirmed my suspicion: Touring trim 2017 Honda Accord Key Fobs do not feature a blue logo. This prompted a second call to replacemyremote, thankfully answered by a different representative named Keith. This interaction was a complete turnaround. Keith immediately acknowledged the issue, initiated a return process, and promised a prepaid return shipping label. He also assured me that upon receiving the blue-logo key fob back, they would send a replacement with the correct black, original-style back, even specifying a “driver 2 key.” This swift and helpful response significantly redeemed their service in my eyes.
It turns out replacemyremote deals in refurbished OEM Honda key fobs, which generally is a cost-effective alternative to dealership prices. They do, however, have some fine print and potentially inconsistent product descriptions. My experience highlights the importance of verifying product details and, if possible, contacting them directly after placing an order to confirm you’ll receive exactly what you expect for your 2017 Honda Accord key fob. While my initial encounter was bumpy, the eventual resolution and the promise of the correct key fob have restored my faith in their service, proving that sometimes, good customer service can turn a negative experience into a positive outcome. And for anyone wondering about programming, be prepared to visit a locksmith as dealerships may not be equipped to reprogram previously used key fobs, adding another layer to consider when seeking a replacement.
