At Keyfobx.com, we are committed to providing you with top-quality products and exceptional service. We understand that sometimes you might need to return a purchase, even a crucial item like your 2025 Hyundai Tucson Key Fob. That’s why we’ve made our return process straightforward and customer-friendly. Our goal is to ensure your complete satisfaction with every purchase, and our return policy reflects this commitment.
Key Fob Return Policy
If you are not entirely satisfied with your 2025 Hyundai Tucson key fob, or any key fob purchased from us, you can return it within 30 days from the delivery date of your order. To ensure a smooth return, please take note of the following guidelines:
Key fobs must be returned in the original condition you received them. This means the key fob should be undamaged and include all original packaging and components. If the returned key fob is not in its original condition, a partial refund may be issued to account for the cost of restoring the item. In cases where the key fob cannot be restored to its original condition, the refund will be based on the current resale value of the key fob minus a 20% restocking fee. Please be aware that “Special Order” key fobs may be subject to a 40% restocking fee.
Shipping fees are non-refundable.
To initiate a return, simply log in to your account on Keyfobx.com, navigate to “MY ACCOUNT,” click on “order history,” locate the relevant order, and select “Return this item.” While most products on our website are returnable, please check the product description for any exceptions or specific return policy variations.
Please remember that order cancellations are only possible before your order has been shipped.
Key Fob Return Procedure
Returning your 2025 Hyundai Tucson key fob is a simple process. First, you’ll need to obtain a Return Merchandise Authorization (RMA). This RMA can be requested in the “MY ACCOUNT” section, next to the order containing the key fob you wish to return. After selecting the key fob and specifying the reason for return, you will receive detailed return instructions.
Key Fob Exchange Procedure
If you need to exchange your 2025 Hyundai Tucson key fob, we offer two convenient options:
Option 1 (Standard Exchange): Follow the standard return procedure to request an RMA for the key fob you want to exchange. In your return request, clearly specify the exact key fob you wish to exchange it for. Upon receiving your returned key fob, we will process the exchange and ship the new key fob to you. If there is a price difference, we will either refund you the excess amount or charge you for the additional cost.
Option 2 (Fast Exchange): For a faster exchange, simply order the new key fob you need over the phone. Request a prepaid shipping label to be included with your new order, which you can use to return the original key fob for a refund.
Defective, Damaged, or Incorrect Key Fobs
At keyfobx.com, we strive for accuracy, but in the rare event that your 2025 Hyundai Tucson key fob arrives defective, damaged during shipping, or is incorrect, please contact our customer service team immediately. It’s important not to attempt to use or install the key fob if it is damaged or incorrect. We will promptly send you a replacement key fob and provide a prepaid return shipping label to return the defective or incorrect item. Please ensure the key fob is returned to us within 30 days. If the damage occurred during shipping, we will arrange for the shipping carrier to pick up the damaged package.
Risk of Loss
For every order, including your 2025 Hyundai Tucson key fob, we provide a tracking number. Once the shipping carrier’s tracking system confirms delivery of your package, we are no longer responsible for replacements in case of loss or theft after delivery.
Order Cancellations
If you need to cancel your order for a 2025 Hyundai Tucson key fob or any other item, please submit a cancellation request as soon as possible. Please allow up to 24 business hours for us to process your cancellation. This process involves several steps, including system updates, inventory adjustments, and potentially stopping the order at our shipping dock. As orders can sometimes ship quickly, we advise against purchasing alternative key fobs until you receive final confirmation of your cancellation.
Refunds & Credits
Once your returned 2025 Hyundai Tucson key fob is received and accepted, we will process your refund to the original payment method used for your purchase. The refund amount will be the original purchase price, excluding any shipping charges. You will receive an email confirmation upon receipt of your return and when your credit is processed. Please allow 5-7 business days for the credit to appear on your account.
