Is the 2024 Tesla Model X Build Quality Slipping? Owner’s Switch to Rivian R1T Sparks Quality Debate

The chatter within EV communities is often vibrant, filled with discussions about range, technology, and the future of driving. Recently, a post in the “RIVIAN Electric Vehicles Discussion” Facebook group ignited a particularly engaging conversation. Steve Kuehner, a Rivian owner, shared his weekend decision to trade in his 2024 Tesla Model X for a Rivian R1T, citing a primary reason: build quality.

“Over the weekend, I changed and traded in my Model X for a Rivian R1T. The build quality is significantly better, with not a single rattle. My 2024 Model X had so many squeaks and noises, so I’m glad I made the switch,” Steve detailed in his post. This candid account resonated with many EV enthusiasts, highlighting a persistent concern surrounding Tesla’s build quality, especially when compared to newer entrants like Rivian.

The Lingering Shadow of Tesla Build Quality Concerns

Tesla has undeniably revolutionized the electric vehicle landscape, pushing boundaries in performance and technology. However, the narrative around Tesla vehicles often includes a recurring theme: inconsistent build quality. From panel misalignment to distracting interior rattles and squeaks, numerous Tesla owners have voiced concerns, even regarding the latest models. Steve Kuehner’s experience with his brand-new 2024 Model X is far from an isolated incident, suggesting a potentially systemic issue.

While Tesla has made demonstrable improvements in manufacturing over the years, the relentless drive for high-volume production and rapid scaling might be inadvertently impacting the meticulous attention to detail expected in the luxury EV segment. The Model X, despite its cutting-edge technology and impressive performance metrics, has faced ongoing criticism regarding cabin noise, uneven panel gaps, and perceived shortcomings in overall fit and finish. For discerning buyers in the market for a premium electric SUV, these details matter.

Rivian’s Emphasis on Craftsmanship: A Stark Contrast

Rivian has carved a distinct niche in the EV market by emphasizing robust build quality, premium materials, and thoughtful design. Steve Kuehner’s positive feedback regarding the R1T’s build quality mirrors a broader sentiment among Rivian owners. They frequently commend Rivian vehicles for their solid construction. In contrast to some criticisms leveled against Tesla’s quality control, Rivian appears to be prioritizing meticulous craftsmanship, aiming to deliver a driving experience devoid of irritating rattles and creaks that can detract from the overall enjoyment.

The Rivian R1T’s interior further underscores this commitment to quality. It boasts premium materials and a rugged yet refined aesthetic. The tangible sense of quality is evident in elements like the satisfyingly solid sound of the doors closing, the tight and consistent panel fitment, and the remarkably quiet cabin, even at highway speeds. This focus on tactile quality and attention to detail positions Rivian as a compelling alternative for buyers prioritizing a refined and well-built EV experience.

Community Dialogue: Diverse Perspectives on EV Ownership

Steve’s post ignited a lively discussion within the EV community, drawing in both Rivian and Tesla owners who shared their diverse experiences and perspectives.

Mike Rae, while seemingly a Rivian owner, brought up a different aspect of build quality, noting, “The suspension on my R1T sounds like it’s going to fall out of the truck when I drive on rough roads, and I hear a loud clunk from the rear suspension when the road dips. Hopefully, there is a fix for this.” This highlights that build quality can encompass various aspects, and even Rivian isn’t immune to potential issues.

Olexy Burmaka offered a congratulatory note to Steve, stating, “These are two entirely different machines in terms of design, but congratulations, you made the right choice.” This comment suggests a broader appreciation for Rivian’s design and potentially its overall execution compared to Tesla.

Paul Packer raised a crucial question about ride quality, particularly relevant for those considering the Model X: “How’s the suspension and ride quality? My 2022 Model X with the 22” Turbine wheelset feels rough and unforgiving on less-than-ideal San Diego streets. It feels analog, like a coil spring setup, despite its height adjustability.” This points to ride comfort as another critical element of the overall ownership experience, and one where perceptions can vary.

A Balanced View of the Electric Vehicle Landscape

While Steve Kuehner’s experience underscores a perceived advantage in Rivian’s build quality, it’s crucial to acknowledge that no EV manufacturer is without its challenges. Some Rivian owners have reported software glitches and longer service wait times, common hurdles for emerging automakers scaling up production. Tesla, conversely, benefits from a well-established Supercharger network and a more mature service infrastructure, areas where Rivian is still developing.

Software stability remains a point of discussion for Rivian. A reported incident of a 2025 Rivian R1T unexpectedly rebooting while merging onto a highway raised valid concerns about software reliability. While such occurrences are reportedly infrequent, they serve as reminders of the complexities of EV software and the potential for unexpected issues.

Looking ahead, as Rivian plans its next generation of vehicles, some owners are expressing concerns about maintaining the brand’s premium feel amidst potential mass-production scaling. The hope is that Rivian can retain its commitment to quality and craftsmanship as it expands its production volume.

Comparisons between Rivian models, such as the R1S SUV and the R1T pickup, also reveal interesting insights into model-specific strengths and weaknesses. One owner’s experience test-driving the R1S Dual Max while his R1T Quad AWD was in service highlighted the distinct advantages of each body style based on individual needs and usage patterns.

Rivian’s impressive off-road capabilities continue to be a talking point. A recent instance of a Rivian R1T successfully rescuing a stuck Cybertruck from sand dunes further cemented the R1T’s reputation for ruggedness and capability in challenging conditions.

For individuals navigating the expanding EV market, considering diverse ownership experiences is invaluable. One driver’s perspective on owning a Ford F-150 Lightning, Tesla Cybertruck, and Mustang Mach-E provides a broad comparison of different EV models and brands, highlighting their respective strengths and compromises.

Long-distance travel is another key consideration for EV adoption. An account of a 2,929-mile road trip in a Rivian R1S offers practical insights into real-world range, charging infrastructure, and overall comfort during extended journeys.

Prioritizing Quality in the EV Decision

Steve Kuehner’s decision to switch from a 2024 Tesla Model X to a Rivian R1T underscores a vital lesson for prospective EV buyers: brand loyalty should not overshadow the importance of build quality and overall driving satisfaction. While Tesla maintains a dominant position in the EV market, Rivian is demonstrating that a focus on quality and craftsmanship can resonate strongly with consumers, even attracting those previously committed to the Tesla brand.

As the EV market continues to mature and diversify, it becomes increasingly important for buyers to conduct thorough research, critically evaluate different vehicles, and prioritize test drives. Build quality, ride comfort, and long-term reliability should be paramount considerations, potentially outweighing brand recognition or fleeting hype.

Your Turn:

  1. Have you made the switch between a Tesla and a Rivian? What were your key takeaways from the experience?
  2. In an EV, do you prioritize cutting-edge technology and extensive charging infrastructure, or do build quality and meticulous craftsmanship take precedence for you?

Share your thoughts and experiences in the comments below.

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