Hyundai is known for providing exceptional value, and their Complimentary Maintenance program is a significant perk for new car owners. If you’re considering a Hyundai Ioniq, or already own one, understanding this program is crucial. This article breaks down everything you need to know about Hyundai Complimentary Maintenance, specifically with an eye on the popular Ioniq range, ensuring you’re informed and ready to take full advantage of the included services.
Understanding Hyundai’s Complimentary Maintenance Program
For those purchasing or leasing a new 2020-2025 Hyundai model from February 1, 2020, onwards, Hyundai offers a valuable program called Complimentary Maintenance (HCM). This program is designed to cover essential routine services, helping to keep your vehicle running smoothly during the initial years of ownership. It’s important to note that while the program applies broadly across the Hyundai range, there are specific considerations, especially when it comes to models like the Hyundai Ioniq, which includes hybrid, plug-in hybrid, and electric variants.
What’s Included in the Complimentary Maintenance?
The core services covered under the Hyundai Complimentary Maintenance program are:
- Oil and Oil Filter Changes: Hyundai will cover Hyundai-approved oil and oil filter changes. However, it’s critical to note an exception: electric vehicles (EVs) and fuel cell electric vehicles are excluded from oil change coverage as they do not require traditional oil changes. This is particularly relevant for owners of the Hyundai Ioniq Electric. However, for Hyundai Ioniq Hybrid and Plug-in Hybrid models, standard oil and filter changes are included.
- Tire Rotations: Regular tire rotations are essential for even tire wear and extending tire life. This service is included for all covered Hyundai models, including all variants of the Hyundai Ioniq (Hybrid, Plug-in Hybrid, and Electric).
- Multi-Point Inspections: During your maintenance visits, your Hyundai dealer will also perform multi-point inspections. These checks help identify potential issues early, ensuring your vehicle remains in top condition.
These services are provided at normal factory-scheduled maintenance intervals for 3 years or 36,000 miles, whichever comes first. It’s important to consult your Hyundai Ioniq’s Owner’s Manual to understand the specific maintenance schedule for your model.
Key Terms and Conditions of the HCM Program
To fully understand the benefits and limitations, here are the essential terms of the Hyundai Complimentary Maintenance program:
- Eligibility: The program applies to all new Model Year 2020-2025 Hyundai retail vehicles sold on or after February 1, 2020. Vehicles purchased before this date are not eligible. This includes most Hyundai Ioniq models within these model years.
- Service Intervals: Maintenance is covered only during Normal Maintenance Schedule Intervals, as outlined in your vehicle’s Owner’s Manual. Severe driving conditions may necessitate more frequent maintenance, but this additional maintenance is not covered under the HCM program.
- Coverage Duration: The program lasts for 3 years or 36,000 miles, whichever comes first.
- Authorized Dealers: HCM services must be performed at authorized Hyundai servicing dealers.
- Service Timing: Each service must be obtained within 1,000 miles or 1 month of the designated time listed in the Owner’s Manual. Missing a service within this window doesn’t void future services, but it’s best to adhere to the schedule.
- Exclusions: Commercial, Certified Pre-Owned, used, and fleet vehicles are excluded. However, professional use (e.g., realtor, outside sales) is permitted.
- Transferability: Complimentary maintenance is non-transferable to subsequent owners, except between spouses. It applies only to the original owner or first retail customer.
- Limited Coverage: The program covers only basic services explicitly listed in the Owner’s Manual at the specified intervals. Normal wear and tear items like engine and air filters (where applicable), cabin filters, wiper blades, and brake pads are not covered. Any maintenance required due to severe driving is the owner’s responsibility.
- Inspections vs. Services: Services or repairs listed as “inspect” in the Owner’s Manual are not covered. Only oil and oil filter changes (for non-EV Ioniq models) and tire rotations are automatically covered. Recommended services and inspections beyond these are subject to charge.
- Program Changes: Hyundai Motor America reserves the right to amend, alter, or cancel the program at any time.
Maximizing Your Hyundai Ioniq Complimentary Maintenance
For Hyundai Ioniq owners, particularly those with hybrid or plug-in hybrid models, the Complimentary Maintenance program offers genuine savings on routine servicing. Even Ioniq Electric owners benefit from included tire rotations and multi-point inspections. To make the most of this program:
- Consult Your Owner’s Manual: Familiarize yourself with the specific maintenance schedule for your Hyundai Ioniq model. This is your guide to knowing when to schedule your complimentary services.
- Schedule Services on Time: Keep track of mileage and time intervals for your services and schedule appointments with your authorized Hyundai dealer within the recommended windows.
- Confirm Coverage with Your Dealer: When scheduling your service, confirm with the dealer that the services you are requesting are covered under the Complimentary Maintenance program, especially if you have an Ioniq Electric and are inquiring about oil changes (which are not applicable).
Conclusion
Hyundai Complimentary Maintenance is a valuable benefit that adds to the ownership experience of a Hyundai Ioniq. By understanding what’s included, the terms and conditions, and how it applies specifically to your Ioniq model, you can ensure your vehicle receives the necessary care during the initial years, all while enjoying cost savings on essential maintenance. Always refer to your Owner’s Manual and consult with your local Hyundai dealer for the most accurate and up-to-date information regarding your vehicle’s maintenance needs and program specifics.
