Hyundai is known for its commitment to customer satisfaction, and one way they demonstrate this is through their Complimentary Maintenance program. If you’re considering or already own a 2024 IONIQ 5, understanding what this program entails is crucial. While electric vehicles like the IONIQ 5 have different maintenance needs compared to their gasoline counterparts, Hyundai’s program still offers valuable benefits. Let’s delve into the details of Hyundai Complimentary Maintenance and how it applies to your 2024 IONIQ 5.
Understanding Hyundai Complimentary Maintenance Program
Hyundai Complimentary Maintenance (HCM) is a program offered on all new Hyundai vehicles, including the 2024 model year range. It’s designed to cover essential routine services for a period of 3 years or 36,000 miles, whichever comes first. This coverage helps new owners manage the initial costs of vehicle ownership and ensures their Hyundai receives proper care at factory-recommended intervals. The program typically includes services like oil and oil filter changes, tire rotations, and multi-point inspections. However, it’s important to note that electric vehicles (EVs) and fuel cell electric vehicles (FCEVs) are explicitly excluded from oil and oil filter changes under the HCM program, as they do not require these services.
Despite the exclusion of oil changes for EVs, the Hyundai Complimentary Maintenance program still provides benefits for 2024 IONIQ 5 owners. Tire rotations, which are crucial for even tire wear and extending tire life, are generally covered. Multi-point inspections, another standard HCM service, are also valuable for EV owners. These inspections help identify potential issues early on, ensuring your IONIQ 5 remains in optimal condition and operates efficiently. It’s essential to consult your 2024 IONIQ 5 Owner’s Manual for the specific maintenance schedule and covered services under the HCM program.
Is Your 2024 IONIQ 5 Eligible?
If you purchased or leased a new 2024 Hyundai IONIQ 5 on or after February 1, 2020, your vehicle is indeed eligible for the Hyundai Complimentary Maintenance program. This program is applicable to all new Hyundai retail vehicles from model years 2020 to 2025. However, it’s crucial to remember that the HCM program is designed for “normal” scheduled maintenance intervals. If your 2024 IONIQ 5 requires more frequent servicing due to severe driving conditions, these additional services are not covered under the complimentary program.
For IONIQ 5 owners, understanding the specifics of “normal maintenance” as outlined in your Owner’s Manual is key. While you won’t need oil changes, tire rotations and inspections at the recommended intervals are part of the HCM coverage. To redeem these services, you must visit an authorized Hyundai servicing dealership. It’s also important to adhere to the service schedule, aiming to get each service within 1,000 miles or 1 month of the recommended interval listed in your IONIQ 5’s Owner’s Manual. Missing a service window doesn’t void future services, but timely maintenance is always best for your vehicle’s longevity and performance.
Key Terms and Conditions for IONIQ 5 Owners
Several terms and conditions are associated with the Hyundai Complimentary Maintenance program that 2024 IONIQ 5 owners should be aware of. Firstly, the HCM program is not transferable to subsequent owners; it is exclusively for the original owner or first retail customer, with an exception for transfers between spouses. The program covers only the basic services listed in the Owner’s Manual at the specified intervals. Normal wear and tear items, such as air filters, cabin filters, wiper blades, and brake pads, are not covered. Similarly, services or repairs listed as “inspect” in the owner’s manual, beyond the multi-point inspection included in the program, are also not covered. Any recommended services and inspections outside of the complimentary services will be subject to charge.
While commercial use vehicles, certified pre-owned, used, and fleet vehicles are excluded from the HCM program, professional use, such as by realtors or outside sales representatives, is permitted. Remember, HCM services must be performed at authorized Hyundai servicing dealers to be valid. Hyundai Motor America retains the right to modify, alter, or cancel the HCM program, including its terms, at any time. For the most accurate and up-to-date details regarding Hyundai Complimentary Maintenance for your 2024 IONIQ 5, always consult your Owner’s Manual and your local authorized Hyundai dealer.
In conclusion, while the Hyundai Complimentary Maintenance program excludes oil changes for electric vehicles like the 2024 IONIQ 5, it still offers valuable coverage for tire rotations and multi-point inspections. Understanding the terms and conditions, and adhering to the recommended service schedule, will ensure you maximize the benefits of this program and keep your IONIQ 5 running smoothly for years to come. Always check with your Hyundai dealer for any specific questions related to your 2024 IONIQ 5 and the Complimentary Maintenance program.
