Purchasing a new Hyundai Santa Fe is an exciting experience, and Hyundai aims to make your ownership journey smooth from the start. One of the significant benefits that comes with your new SUV is the Hyundai Complimentary Maintenance (HCM) program. This program is designed to cover essential maintenance services for a specified period, helping you keep your New Santa Fe running optimally without unexpected costs in the early years. Understanding what this program includes and its terms is crucial for every new Santa Fe owner.
What is Hyundai Complimentary Maintenance?
Hyundai Complimentary Maintenance (HCM) is a service program offered by Hyundai to customers who purchase or lease new Hyundai vehicles. For new 2020 to 2025 Hyundai models, including the popular Santa Fe, this program provides coverage for routine maintenance services at no cost to you. It’s important to note that this program is for normal scheduled maintenance intervals as outlined by Hyundai.
What’s Typically Covered for Your New Santa Fe?
Under the Hyundai Complimentary Maintenance program, your new Santa Fe typically receives the following essential services:
- Oil and Oil Filter Changes: Using Hyundai-approved oil and filters, these essential services are covered, ensuring your engine remains properly lubricated and runs efficiently. This is a critical part of maintaining your Santa Fe’s engine health.
- Tire Rotations: Regular tire rotations are vital for even tire wear and extending the life of your tires. HCM includes tire rotations at factory-recommended intervals, contributing to safer driving and potentially saving you money on tire replacements in the long run.
- Multi-Point Inspections: During your service visits, Hyundai technicians will also perform multi-point inspections. These inspections help identify any potential issues early on, allowing for timely interventions and preventing more significant problems down the road.
For 2025 model year Santa Fe vehicles specifically, the program includes a total of four basic maintenance services within the first 3 years or 36,000 miles, whichever comes first. These four services are designed to cover the essential oil changes, tire rotations, and multi-point inspections mentioned above during the normal factory scheduled maintenance intervals.
Key Terms and Conditions for Santa Fe Owners
While the Hyundai Complimentary Maintenance program offers valuable benefits, it’s important to be aware of the terms and conditions:
- Eligibility: The program is valid for new 2020 – 2025 Hyundai Santa Fe models purchased or leased on or after February 1, 2020. It applies to retail vehicles only.
- Service Period: Coverage typically lasts for 3 years or 36,000 miles, whichever comes first. For 2025 models, the four basic services must be used within this period.
- Service Intervals: Services must be obtained within 1,000 miles or 1 month of the designated time listed in your Santa Fe Owner’s Manual. It’s crucial to adhere to these intervals to maximize the benefits of the program.
- Authorized Dealers: HCM services must be performed at authorized Hyundai servicing dealers. Ensure you schedule your maintenance appointments at a participating Hyundai dealership to take advantage of the complimentary services.
- Exclusions: The program covers basic services listed in the Owner’s Manual. Normal wear and tear items like engine and air filters, cabin filters, wiper blades, and brake pads are not covered. Also, maintenance required due to severe driving conditions is typically excluded. Services listed as “inspect” in the Owner’s Manual are also not covered under HCM.
- Non-Transferable: Complimentary maintenance is for the original owner or first retail customer only, although it can be transferred between spouses. Commercial, used, and fleet vehicles are not eligible.
Maximizing Your Hyundai Complimentary Maintenance for Your New Santa Fe
To fully benefit from the Hyundai Complimentary Maintenance program with your new Santa Fe:
- Consult Your Owner’s Manual: Familiarize yourself with the recommended maintenance schedule in your Santa Fe’s Owner’s Manual. This will guide you on when to schedule your service appointments.
- Schedule Services on Time: Adhere to the service intervals to ensure you don’t miss out on any covered maintenance.
- Use Authorized Hyundai Dealers: Always book your service appointments at authorized Hyundai dealerships to ensure the services are covered under the HCM program.
- Clarify Coverage: When scheduling your service, confirm with the dealer that the services you are requesting are covered under the Hyundai Complimentary Maintenance program.
Conclusion
The Hyundai Complimentary Maintenance program adds significant value to your purchase of a new Santa Fe. By covering essential maintenance services like oil changes and tire rotations for the first few years of ownership, it provides peace of mind and helps reduce your overall cost of ownership. Understanding the terms and utilizing this program effectively will help keep your New Santa Fe in top condition and ensure a worry-free driving experience.
