Key Fob

Return & Refund Policy

At KeyFobX, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please read our Return & Refund Policy carefully to understand your rights and the process for returns and refunds.

1. Eligibility for Returns

You may return products purchased from KeyFobX within [insert return window, e.g., 30 days] from the date of delivery, provided they meet the following criteria:

  • The product is unused, undamaged, and in its original packaging.
  • The item must be accompanied by a receipt or proof of purchase.
  • Products that are marked as non-returnable or final sale cannot be returned.

2. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Email our customer service team at [email protected] or reach out via WhatsApp at +1(641)206-8880. Provide your order number and a brief description of the reason for the return.
  2. Return Authorization: Once your return request is approved, you will receive instructions on how to return the product, including the return address.
  3. Ship the Product: Carefully package the item to avoid damage during transit. You are responsible for the return shipping costs unless the return is due to a defect or error on our part.

3. Refund Process

Once we receive the returned product and confirm that it meets our return criteria, we will process your refund. Please allow [insert processing time, e.g., 5-10 business days] for the refund to reflect in your original payment method.

4. Exchange Policy

Currently, we do not offer direct exchanges. If you wish to exchange an item for a different product, please return the original item as outlined above and place a new order for the desired item.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within [insert timeframe, e.g., 48 hours] of delivery. We will work with you to resolve the issue, which may include a replacement or refund at our discretion.

6. Non-Refundable Items

Certain items are non-refundable, including but not limited to:

  • Gift cards
  • Downloadable software products
  • Items marked as final sale

7. Changes to Return & Refund Policy

KeyFobX reserves the right to modify this Return & Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

8. Contact Us

If you have any questions about our Return & Refund Policy or need assistance, please contact us:

Thank you for choosing KeyFobX! We appreciate your business and are committed to providing quality products and exceptional customer service.